Tag Archives: Knowall IT

Comparing Aircall with Swyx and the Real Price of Aircall Over Three Years

Posted by on October 3, 2026 Comments Off on Comparing Aircall with Swyx and the Real Price of Aircall Over Three Years

Aircall vs Swyx: What’s the Real Price of Aircall?

Choosing a cloud phone system often comes down to two questions: what does it do, and what will it cost? Here’s a quick summary for comparing Aircall with Swyx.

Comparing Aircall with Swyx

On everyday capability, the two are a near-match. Both offer unlimited UK calling, IVR and smart routing, call recording, AI transcription and summaries, reporting, and CRM and Microsoft Teams integration. Both work on desktop and mobile.

The differences are small. Aircall has a more modern-looking app and offers an optional real-time agent-assist add-on, which gives live prompts to reps during calls. Swyx doesn’t offer that, but it does support desk handsets as well as softphones, and it’s fully managed by an IT provider rather than in-house.

The real price of Aircall

This is where the difference really shows. Aircall’s Professional licence lists at £55 per user per month, and that’s before the extras:

  • Real-time agent assist adds £40 per user
  • Additional direct dial numbers cost £5 each per month
  • International calling bundles start at £8 per user, regardless of whether or not they are used
  • Discounts of 10–20% depend on team size and a 12-month commitment
Swyx SwyxExpress X20 review | IT Pro

Swyx managed by Knowall IT, is £12 per user per month, or £18 with full AI call intelligence. Both include unlimited UK landline and mobile calling.

For a 20-user team on the equivalent AI tier, that’s roughly £880 a month with Aircall (after the maximum discount) against £360 with Swyx, a saving of about £6,240 a year.

If live in-call coaching is central to your sales team, Aircall is worth a look. For most businesses that just want a capable, well-supported phone system, comparing Aircall with Swyx makes the choice clear: you get the same core capability at under a third of the price.

For over 20 years, Knowall IT has deployed, managed and supported Swyx for businesses across the UK. That depth of experience shows in the day-to-day service. Our London-based, ISO 27001-certified team knows the platform inside out, from initial design and migration through to routing changes, reporting and fault resolution. It’s a managed Swyx service built on two decades of practical, hands-on knowledge.

Your figures will depend on team size and usage, so compare both Aircall and Swyx quotes.

Strengthening Security with Free Online Cyber Security Assessment

Posted by on March 1, 2026 No comments

Cyber threats growing more sophisticated every day, organisations must adopt proactive strategies to safeguard their operations. At the same time, customers expect fast, secure, and convenient payment options. Balancing these priorities requires expertise in both security and technology—a need that Knowall IT is perfectly positioned to address.

One of the most effective ways businesses can evaluate their security is through a Free Online Cyber Security Assessment. Knowall IT offers tailored solutions to make this process simple and actionable. These assessments provide valuable insights into vulnerabilities, helping organisations identify gaps in their systems before they can be exploited. Rather than waiting for a breach, businesses can take preventive measures with Knowall IT’s guidance, reducing risks and strengthening defences.

Understanding potential threats is only the first step. Businesses must also implement robust systems to protect sensitive information during transactions. For industries that handle financial data, PCI Compliant Phone Payments are critical. Knowall IT helps businesses set up secure payment systems that meet industry standards, ensuring that customer information is protected at every stage of the transaction. By combining security with convenience, businesses can offer customers the confidence to engage and complete payments without concern.

Customer trust is essential for long-term success. When clients feel confident that their personal and financial data is safe, they are more likely to stay loyal. By utilising the Free Online Cyber Security Assessment, Knowall IT not only helps identify vulnerabilities but also demonstrates a clear commitment to security. This transparency enhances business reputations and builds stronger customer relationships, setting organisations apart in a competitive market.

Adaptability is another crucial factor in modern cybersecurity. Threats evolve constantly, making static defences inadequate. Regular evaluations allow organisations to stay ahead of emerging risks. Continuous monitoring and timely updates ensure that systems remain resilient, giving business leaders peace of mind in an unpredictable digital landscape.

Employee awareness is equally important in maintaining security. Human error remains one of the leading causes of data breaches, so training staff to recognise phishing attempts, handle sensitive data responsibly, and follow best practices is critical.

Strong cybersecurity practices are no longer optional—they are essential. With proactive guidance from Knowall IT, businesses can identify risks, implement secure systems, and train their teams effectively. Utilising tools and adopting solutions ensures both safety and efficiency. By partnering with Knowall IT, organisations can build trust, enhance performance, and secure long-term success in an increasingly connected world.

Is Your Business at Risk? Try This Free Online Cyber Security Assessment

Posted by on October 1, 2025 No comments

With technology advancing at a relentless pace, cybersecurity and secure payment processing aren’t just IT concerns—they’re essential business priorities. With threats evolving and compliance requirements tightening, it’s critical for companies of all sizes to proactively assess risk and implement secure systems that protect both data and customer trust.

Knowall IT offers intelligent solutions to help your business stay ahead of potential vulnerabilities and meet key regulatory standards. Two standout services include their Free Online Cyber Security Assessment and their innovative PCI Compliant Phone Payments system—both designed to safeguard operations without disrupting productivity.

One of the biggest challenges in cybersecurity is not knowing where your weak points are until it’s too late. Knowall’s Free Online Cyber Security Assessment helps businesses identify potential threats quickly and efficiently. This comprehensive risk review evaluates the security of your current infrastructure, highlights vulnerabilities, and provides actionable insights—all without cost or commitment.

Whether you’re managing in house servers, cloud systems, or hybrid environments, the assessment provides a tailored security snapshot that helps you make informed decisions. It’s the first step in creating a stronger, more resilient business network.

Secure Payments Without the Risk

Handling customer payments over the phone? Compliance with PCI DSS (Payment Card Industry Data Security Standard) is non-negotiable. Knowall’s PCI Compliant Phone Payments solution—powered by PayGuard—ensures that customer card details are never exposed to staff or stored in your systems.

This system allows for seamless, secure payment processing during live calls, keeping sensitive information isolated from your network. It helps your business remain compliant while maintaining a smooth, uninterrupted customer service experience.

Why Businesses Trust Knowall IT

  • With decades of experience in managed IT services and cloud hosting, Knowall understands the security needs for businesses.
  • From secure hosting to advanced phone payment systems, every service is tailored to suit your infrastructure.
  • Services are built to meet key standards like PCI DSS, ensuring your operations remain audit ready and protected.
  • Knowall prides itself on responsive support and proactive service, reducing downtime and risk.

Staying ahead in business means staying secure. Whether you’re looking to gain clarity on your current cyber risks or need to upgrade the way you take payments over the phone, Knowall IT provides robust tools to help you do both.

Have a question? Chat to Sylvester

 

Free Online – Cyber Security Assessment | Knowall IT

Posted by on May 2, 2025 No comments

In today’s fast paced world, cyber threats are more sophisticated—and more relentless—than ever. From ransomware attacks to phishing scams and data breaches, businesses of all sizes are increasingly at risk. The question more likely to be asked is not, if your organisation will be targeted, but when. That’s why Knowall IT offers a Free Cyber Security Assessment to help businesses identify vulnerabilities and strengthen their defences before it’s too late.

Why You Need a Cyber Security Assessment

Modern businesses rely heavily on technology, which also makes them more exposed to cyber threats. Without a clear picture of your current security setup, you could unknowingly leave your systems—and your sensitive data—at risk. A Cyber Security Assessment helps uncover hidden weaknesses, evaluates your existing protections, and provides a roadmap for securing your digital environment.

What’s Included in the Free Online Security Assessment?

Knowall IT’s Free Online Security Assessment is designed to be quick, insightful, and actionable. When you complete the assessment, you’ll receive a personalised Free Business Security Report outlining:

  • Identified security gaps and potential entry points for cybercriminals
  • Recommendations to strengthen your IT infrastructure
  • An overall risk score based on industry-standard benchmarks
  • Tailored advice on how to reduce your exposure to common and emerging threats

This Free Business Security Report provides valuable insight whether you’re managing IT in-house or relying on a third-party provider.

As a trusted managed service provider, Knowall IT specialises in delivering leading, cloud-based solutions with security at their core. With years of experience protecting SMEs and larger enterprises, Knowall IT offers a comprehensive suite of services beyond the assessment, including:

  • Advanced threat detection and response
  • Firewall and network monitoring
  • Data encryption and secure backups
  • Endpoint protection and security awareness training

They understand that effective cyber security isn’t just about technology—it’s also about people, processes, and proactive planning.

Don’t wait for a cyberattack to discover your security gaps. With Knowall IT’s Free Cyber Security Assessment, you can gain a clear understanding of your business’s risk profile and take meaningful steps to protect what matters most.

Ready to see where your business stands?
Start your Free Online Security Assessment today and receive a Free Business Security Report with expert insights and recommendations.

Knowall IT offer many Solutions for Cloud Computing

Posted by on December 4, 2022 No comments

Is cloud computing the way of the future or is there still value in maintaining on-site servers and server rooms which are dedicating to maintain the status quo? Knowall IT offers a perspective on cloud computing from their experience offering private, public and hybrid cloud services.

Award winning IT support in London | Knowall IT

The fact that some are still asking whether the only way really is cloud and offering hybrid solutions, goes to prove that there is still merit in maintaining the hardware which has been serving businesses faithfully over the past decade. However here are some unmistakable benefits which your business can consider, when deciding whether to migrate to the cloud.

If your business is at the stage where it seems like it might be the right time to move and considerations for migration include a limited budget, questions around infrastructure suitability and a need for solutions to allow for both new and old apps, here are some aspects that Knowall IT Support Near Soho would suggest you consider before making your decision:

First and foremost, cloud computing gives your team the ability to access your data from anywhere. While this may be considered more of a nice to have in some businesses, there are those who are very reliant on the ability to access data in an instant, from anywhere. Cloud storage means that your data is stored off-site and accessible any time of the night or day, no matter where in the world you happen to be. Cloud-based computing with Knowall IT support near Paddington supports your employee flexibility and this in tern promotes a health work-life balance. Gone are the days when data stays in the office (meaning you must jump into your car to go and retrieve it from your desk) or on an external drive (commonly susceptible to hardware problems).

Easy to implement, cloud computing will save your business money. Companies like Knowall IT support near Clapham simplify and facilitate a seamless migration so that your business can benefit from scalable options which do not require a massive initial outlay for hardware and infrastructure and avoids large start-up costs. Backups and upgrades are performed automatically without any customer intervention required meaning you benefit from the safety and security offered by cloud computing and do not need to budget for constant hardware or software upgrades and the attached expenses that these add to the bottom line of your business.

Going 100% cloud does mean that your business is susceptible should power outages of service provider interruptions cause internet downtime which can be a frustrating side-effect of cloud-based computing which is why a hybrid cloud option can be of benefit. Mostly however, the benefits of cloud computer out-weighs the potential risks and the cost-saving and flexibility it provides generally means that business is simply better on the cloud. Most importantly the cloud will only get bigger and better as technology advances so the chances of internet disruptions or security issues causing disruptions will become smaller. Looking forward, cloud storage is a highly recommended route, saving on costs and adding value to any business.

 

 

IT support sustains the operational requirements

Posted by on March 9, 2020 No comments

Knowall IT Services customers have a track record for retaining the services of Knowall IT for one reason and one reason alone. It’s because Knowall IT support west London provides only the best information technology infrastructures, software and back-up solutions on offer in the UK today which is clients will choose Knowall IT Services time and time again when compared to the services of other managed service providers. Customers simply have become used to the impeccable lever of services which Knowall IT provides which is always effective, responsive, leading-edge and consistent.  All these aspects combined result in the most effective managed services which a company could need, which not only ensures complete IT integration, but also connectivity which enables full time access, security and protection of their data.

Experts in the IT industry always agree that the most fundamental service-offering for managed service includes a combination of the best of the latest technology coupled with proactive services. No more will customers have to settle with anything less than both expert, professional and personalised service from their IT service provider Always innovative in the face of Industry 4.0 Knowall IT goes beyond the expectations of their clients on a continual basis.

Clients have been know to report that once they discovered the impeccable services which they experience from Knowall IT leading service providers, they often wonder why they waited so long to make the change. Offering ground-breaking and intuitive technological IT solutions which to support their customers is what makes Knowall IT stands out from the rest on time after time. But don’t just take their word for it.. Clients confirm “We’ve always received high quality assistance and patience which is very much appreciated”, “Your guys have been absolutely brilliant”, “one of the best tech related business decisions we’ve made”, the courtesy, efficiency, and good humour that your team – in particular Matt D and Sam – has handled us with recently is an example to all who are in a service business.”

One of the aspects which m the IT services of Knowall IT as good as it is and enviably effective than that of their competitors in industry through the UK and globally,  is the practical experience coupled with outstanding expertise of the staff at Knowall it which sets our IT support staff far beyond the reach of their colleagues and competitors. Award winners in the field of Information technology and on the cusp of innovation the service offering to our customers allows the company to go above the extra mile when it comes to supporting you to run your core business without having to think twice about what is happening to your IT while you busy yourself with what you are passionate about.

Knowing that the IT support which you have chosen sustains the operational requirements of thousands of successful organisations around the UK,  is proof in itself that the decision to change to Knowall IT Paddington will be the best decision for your business as you grow your future company.